Because our body & skincare products hand-made in small batches with 100% natural ingredients, product color, texture, & shelf-life may vary slightly.

As with most of our products, a little goes a long way. However, using & replacing your products regularly is to your advantage, so you can use it up & not waste it before it goes bad.

Shelf life will average 12-24 months when stored away from heat & light.


Please see more information about this on the INFORMATION page.

Occasional melting in hot conditions is an industry-wide issue that is difficult to prevent. 

Like non-hydrogenated peanut butter, some of our products can separate in warm temperatures - with oil rising to the top, & the bottom becoming somewhat thicker. Our whipped products may even "deflate" due to the tiny air bubbles popping. 

You might be surprised to see that your product looks different than you planned if it melts, but it does NOT affect quality or performance in any way... Your product is still just as effective, as if melting had not occurred.

Please read instructions below & find more on the INFORMATION page.


NOTE: DO NOT LET WATER GET IN YOUR JARS! We do not use toxic chemical preservatives, so any water that gets into your jar will cause it to be a breeding ground for mold & bacteria. 

IF your product grows mold, it is because water made its way into your product. We are not responsible if this happens, as no water is used in product manufacturing/production in our facility.

If this happens, please leave the lid off and let it dry out. If your product shows signs of mold, please throw it away & purchase a new one.

Moisturizers: For butters, creams, & balms that are in jars (non-pump), use a small scoop/spoon, or your finger, to remove a tiny bit out, then massage where desired.

If it is kept in a warm area, it may melt, separate, & sometimes deflate. This can also happen during shipping in hot weather.

IF this happens - all is well!  Your product is NOT ruined. Simply put it in the fridge for a few minutes prior to opening, especially during the summer months, so it doesn't spill when you open it. After it's cool but still soft, stir it back up with a toothpick, craft stick, or the skinny handle of a utensil.

If your product has a spill proof lid (like our glass jars), you may also shake it before opening, to mix ingredients that may have separated due to heat.

If extreme cold has caused your product to harden, leave at room or slightly warm temperature until it softens.

Please note: Lotion bars, lip balms, etc. are naturally harder & do not usually need softening. But if too much softening occurs due to heat, simply put your tube or container into the refrigerator for a few minutes before using.

Scrubs & Exfoliators: Store at room temperature. Use a small scoop/spoon or your finger to take out the desired amount you need. Use both the courser scrubs & finer exfoliators with gentleness, so skin irritation doesn't occur. Do not use on broken skin.

May harden in cold temperatures. If this happens, stir until softened, or put in a warm area to soften, then stir back up. If it becomes to liquidy in heat, put in the fridge for a few minutes to thicken back up.

Toothpaste: Scoop a small pea size out of the jar with a toothpick, small scoop, the back of your fingernail, or (what WE do) the back tip of your toothbrush, behind the bristles.

Using water is optional, but REMEMBER, do NOT get water in the jar! Our toothpaste is great for traveling & on-the-go (Think after dinner at restaurants or scooping a small amount out for an instant "breath freshener").

Spit into trash (optimal), sink, or disposable cup. If using the sink, rinse with HOT water & wipe out any residue to prevent clogs. 

Lip Balms: These are silky smooth. The wax they contain not only helps your skin stay hydrated, but it ALSO keeps it from melting easily, so it should be just fine in your pocket. But do not leave in hot locations, or it may melt.

IF melting occurs at any time, simply put your lip balm into the refrigerator for a few minutes before opening, to re-solidify.

Balms & butters may occasionally contain micro-textures of natural ingredients that resemble a mild exfoliator, but they will melt into your skin nearly on contact. Truthfully... the occasional texture is rare but kind of fun!


As is generally known with ALL personal & household care products, if irritation or sensitivity occurs, discontinue use. Keep out of reach of children. Oral care products are considered safe but are not recommended for swallowing. Please use your best judgment. Pregnant & nursing women, please use caution & consult your health care provider before use.

If you have an allergic reaction to any of our products, stop use immediately. We use pure & safe ingredients, & most people use our products just fine. However, as a safety precaution, and due to the growing number of compromised immune systems from unhealthy guts, we cannot guarantee that all people will be free of reaction from our products.

Our products are NOT intended to heal or cure any disease or health condition. They are ONLY intended for cleansing, beautifying, moisturizing, soothing, & supporting a healthy lifestyle.

Any benefits you feel you've experienced from using our products are PURELY COINCIDENTAL & NOT intended or claimed by us. Because our products are not registered as "drugs", these terms & clarifications are required by the FDA. 

See more on our INFORMATION page.