ORDERS | RETURNS | SHIPPING
Once your order is submitted, it’s considered final—we’re unable to make changes or cancellations. Thanks so much for understanding & double-checking everything before you place your order!
Refunds & Returns
Due to the nature of our products, return eligibility varies by item type.
BODY & SKINCARE
For hygiene and sanitation reasons—we can’t restock or resell returned items, so we do not accept returns or exchanges.
HOWEVER—we do guarantee your satisfaction.
If you’re unhappy with your purchase, please contact us within 14 days of purchase. We’ll do our best to help you with a solution, or if appropriate, issue a refund.
Refunds are usually issued by us within 24 hours, though the exact timing of processing and receipt may vary depending on your bank or payment method.
Important notes:
- We do not offer refunds on melted or frozen products. If your product arrives melted or frozen (weather related issues), please check the Products & Packaging section of the FAQ for help—or reach out to us directly.
- We do not offer refunds for lost, damaged, or stolen products or packages. If your package is lost, damaged, or stolen in transit, please contact us immediately, so we can attempt to file a shipping carrier claim on your behalf and send you a replacement. Note—We require photos of the damage for our records & for shipping carrier claim requirements.
- Clearance and custom items are final and cannot be returned.
APPAREL & NON‑BODY/SKIN CARE ITEMS
Exchanges & refunds are available for most items that are not body & skincare related.
If you’re unhappy with your purchase, simply reach out to us via our contact page within 14 days of purchase to begin an exchange or refund for the product purchase price—(minus return shipping costs).
Once we receive your unworn/unwashed shirt(s) with the tags still on—or other unused item(s) still in original packaging—we'll send your exchange or refund.
Important notes:
- We do not offer refunds for lost, damaged, or stolen products or packages. If your package is lost, damaged, or stolen in transit, please contact us immediately, so we can attempt to file a shipping carrier claim on your behalf and send you a replacement. Note—We require photos of the damage for our records & for shipping carrier claim requirements.
- Clearance and custom items are final and cannot be returned.
See our "official" Refund Policy Page HERE.
We make it simple with LOW Flat Rate & Free Shipping! ~ Most orders are shipped USPS Ground Advantage & include $100 shipping insurance.
Lower 48 States:
Orders under $50 → $5.95
Orders $50+ → FREE Shipping
Alaska & Hawaii
Orders under $50 → $7.95
Orders $50+ → $8.95
(Due to increasing shipping costs beyond our control, we aren't currently able to offer free shipping to Alaska/Hawaii. We have, however, kept our pricing as low as possible. We work hard to make it affordable for both us AND you!)
IMPORTANT:
PLEASE double-check your address before submitting your order! If your address is entered incorrectly and the package is lost, we cannot cover replacements. If it's returned to us, you'll need to cover shipping to have it re-sent to you. Thank you for understanding!
Delivery Times & Processing
Orders typically ship within 1–3 business days (not including weekends or holidays). Occasionally, processing may take a bit longer during restocks, sales, or busy seasons—but we always do our best to get your order out as quickly as possible.
Transit times vary depending on your location and the shipping carrier.
IMPORTANT: Please double-check your address before submitting your order!
If your address is entered incorrectly and the package is lost, we unfortunately cannot offer a replacement. If it gets returned to us, you’ll need to cover shipping to have it sent back out. Thanks so much for understanding!
If your product arrives damaged (like broken jars), or doesn’t arrive at all for reasons other than an incorrect address, please reach out via our Contact Us page—we’ll happily file a claim with the shipping carrier on your behalf.
If your product arrives melted or frozen, please see the Products & Packaging section of our FAQ for help.
Prior to 2020, we shipped internationally and hope to do so again in the future. However, due to various reasons, we currently only ship within the United States.
Prior to 2020, we sold wholesale and hope to again in the future. However, due to various reasons, we currently do not.
If you’re 100% serious about carrying our products, plan to order regularly, and feel like our values align, please reach out via our contact page. We’ll see if it’s a good fit!
PRODUCTS & PACKAGING
In very warm temperatures (whether outside or inside), your product may melt, separate, & even deflate—because we don’t use synthetic binders or emulsifiers. It might look a little less pretty, but don’t worry—it won’t affect the quality or performance one bit.
If your item comes in one of our spill-proof glass jars, try giving it a good shake before opening, to help mix the ingredients—then, pop it in the fridge or freezer for a few minutes to thicken. After that, you can stir or whip it back up, and it’s ready to use.
In cold weather & cool room conditions, your product may thicken or freeze and become a bit hard or crumbly.
If this happens, simply leave it out at warm room temperature for a few minutes—until it softens. Alternatively, put your jar on a slightly warm surface like a heating pad, or in front of a warm air vent until it softens. If it accidentally melts/separates when doing so, please refer to the FAQ instructions for melting & separating.
In 2020, we transitioned most of our products to glass jars.
Glass is healthier, and it can be refilled, repurposed, and reused. While our lip balm is still in plastic tubes, we hope to make the switch other eco-friendly options in the future.
We apologize, but we don't have a set timeline for when these changes will take place—it could be a few months or a few years. However, we’ll keep our subscribers and followers updated as we make progress!
Suppliers change from time to time, but we do our best to use plastic (if & when we do use it) that is cosmetic & food-grade, BPA-free, recycled, and made in America.
The shelf life of our natural body care products typically ranges from 6 months to 1 year, depending on storage conditions and temperature.
Many of our ingredients are naturally self-preserving, but they generally won’t last as long as conventional products from big-box stores. That’s actually a good thing because it means you’re getting real, natural ingredients.
For optimal storage & ease of use, keep your products between 68-74°F, and store them in a dark place away from sunlight to help extend their shelf life.
It’s important to keep water out of your jars, because our products are not water-based, which requires lab-made preservatives.
Our products are oil & powder based, which does not require lab-made preservatives.
If a little water gets into one of our powder-based products, just leave the lid off and let it dry out completely. Easy fix.
However, if water gets into one of our oil-based products, it’s harder for the water to evaporate. In that case, scoop out the area where the water was sitting, as best you can, and keep an eye on it.
You can store it in the refrigerator to help prevent mold. But whether it's refrigerated or not, if you ever notice any fuzzy or discolored spots, we recommend replacing the jar to be safe.
NOTE: Sometimes butters & oils can get thick pockets if they melted then solidify back up. That is normal. What you want to be especially aware of though, is if there is abnormal color (orange, pink, green, etc.) that looks like mold could be forming.
The most important thing to remember though, is to simply keep water out of the container.
We’ve offered mini-size jars of some of our products in the past, but as a small family business, it just wasn’t cost-effective to continue.
If we happen to have some extra product from making a batch, we do occasionally put those into small sample pouches to share at our discretion, but having extra to do so is fairly rare.
If we decide to offer samples again in the future, we’ll be sure to share any updates by email and on social media!
INGREDIENTS & SAFETY
We purchase our ingredients, packaging, and supplies from U.S.-based companies whenever possible. And we proudly formulate, hand-make, and assemble all of our products from start to finish, right here in Texas, USA. Go America! 🇺🇸
While our finished products are not "certified" organic, many of our ingredients are organic. We also work very hard to source non-GMO ingredients as well.
We do purchase from a variety of certified organic, non-GMO, sustainable, and humane suppliers—locally and from around the world. We also purchase from small, family-owned companies whenever possible.
NOTE: We have chosen not to do organic certification due to the high cost, and due to the fact that organic standards in the U.S. are not always up to par with our standards. Yes organic is better than conventional, & generally less toxic, but we prefer to ask questions of the companies themselves, instead of relying on a government sanctioned standard.
We do not use artificial or synthetic preservatives in our products.
Some of our ingredients—such as herbs and essential oils—provide natural preservation. However, oil & powder-based products like ours, do not require additional preservatives.
Due to the pure & natural philosophy we embrace, we are very selective & conscious of our suppliers & the ingredients we use.
We are pleased to inform our customers, that if & when we choose to make any water-based products that need to be additionally preserved, we have found a specific manufacturer that provides natural preservatives using plant ferments that are FREE of GMO's, synthetics, & toxic chemicals!
NO Ethoxylation, NO Irradiation, NO Sulphonation, NO Ethylene Oxide treatment, NO Hydrogenation, NO Preservatives, NO Additives, & NO Solvents.
Our products are generally considered safe for most people, including children, and pregnant or nursing women.
However, if you are pregnant, nursing, have sensitivities to any of our ingredients, or have any medical conditions, we recommend consulting your healthcare provider before purchasing
If you prefer a "No Essential Oils" option, be sure to check out our Just Natural collection
For Pets:
Products containing xylitol—like our ToothPaste and ToothPowder—are NOT safe for some animals, particularly dogs. They can’t process xylitol the same way humans can, and it can rapidly lower their blood sugar levels. Please keep these items away from your pets—and young children who might accidentally open them around your pets!
If we ever make pet products in the future, they will NOT contain xylitol.
Note:
Ingredients are always listed on our website and product labels. Please check each time you order, as we regularly update and improve our formulations, which may result in small ingredient changes. Every now and then, we may include an insert in your order with an update if they haven't yet been made online, but we do try hard make sure everything is updated in real time. If you have any questions or concerns, please feel free to reach out!
See our full Medical Disclaimer HERE.
The FDA prohibits companies from claiming our products can cure or heal any health conditions unless they are classified as drugs.
Since we’re not currently pursuing the process of drug classification for any of our products or ingredients, we instead promote them as products that support health and healing. (For example—"Our oral care products support remineralization.")
Please see our full Medical Disclaimer HERE
Please see our full Medical Disclaimer HERE
ALL THE OTHER STUFF
Staying in touch with us is EASY, and our emails are never boring!
Our subscribers & followers are always the first to know about sales, new products, and all the exciting things.
You can subscribe to our emails directly on the Home Page or at the bottom of any page on our website. You can also subscribe during checkout!
And don't forget to follow us on social media!
We are working on one! We'll let everyone know as soon as it's available, through email & social media. Thanks for your patience!
While it may be something we'll consider in the future, we don’t currently have a formal recycle & reuse program at this time. However, we’ve got a great blog post with 33 creative ways to reuse your empty jars! There are ideas for everyone—men, women, and kids—and it’s definitely worth checking out!
The Big Why
Can we just talk about the truth of things for a minute? In today's (literally) toxic, fast-paced world, the pursuit of natural health and a clean, holistic lifestyle has become increasingly vital. As individuals & families seek to re-claim control over their well-being, there's been this re-surging interest in slower, simpler living, natural products & remedies, whole food nutrition, and the rejection of mainstream influence.
By returning to our roots and embracing the more—shall we say, “old-fashioned” ways from those who came before us (while of course still enjoying today's modern conveniences)... and rejecting Big Brother's massive hold—we can cultivate & enjoy a healthier, more peaceful, & fulfilling every-day life.
Don't. we. all. long. for. that.
In recent years, there's been a growing awareness of the interconnectedness between personal health, respecting this earth we live on, and the well-being of our communities as a whole... This holistic (ie: all the elements) yearning recognizes the importance of addressing not only physical ailments but also emotional, societal, and spiritual struggles.
At the same time—there's been a shift towards more sustainable (maintained long term) living practices, with an emphasis on self-sufficiency &, simplicity.
With this return to the ways of yester-year big industry's influence—characterized by unwholesome, control, and profit-driven agendas—has come under scrutiny.
So in response, people are increasingly turning back to God, and the lifestyles of our ancestors in natural health practices, for more of a homestead-ish lifestyle. If you weren’t aware, you can “homestead” in rural AND urban settings. It doesn't matter if you're on 5 acres, or the 5th floor.
I (Jennifer) am personally working to make the years of content & classes I used to share, available again—so you can learn & implement in any setting.
With that, seeking out products that promote Faith, Family, Freedom—and FARMa—just one means of reclaiming our autonomy and separating from "the system"—has become a huge priority.
This approach emphasizes the connection between all aspects of health & wellbeing—physical, emotional, mental, and spiritual—and focuses on addressing imbalances at their root cause rather than merely treating symptoms. This includes clean nutrition & products, natural remedies & therapies, stress reduction, aligning with the rhythm of the earth/seasons, wholesome activities, adequate sleep, and community & purpose.
It's simply a lifestyle choice that prioritizes a closer connection to God, ourselves, our beautiful earth, & each other. It involves reducing reliance on external systems by growing and raising our own food, living more simply (less "stuff" & less "stuff to do"), and learning how to take care of ourselves and our families... It's cultivating a deeper appreciation for the natural world.
With that, let's talk about rejecting Big Pharma and embracing Non-Toxic Body Care products:
Their dominance over the healthcare industry has led to the overuse of prescription drugs & medical treatments, and the suppression (dare I say annihilation) of natural solutions. In contrast, non-toxic health & personal care products offer a safer, more sustainable alternative—free from harmful chemicals, and yes, poisonous ingredients.
Probably stating the obvious—common non-toxic personal care products include fluoride-free toothpaste, aluminum-free deodorant, organic lip balm, and chemical free skincare products.
NOTE: Yes, I know all substances contain chemicals, but I’m referring to toxic/man-made chemicals.
The Benefits of Non-Toxic Body Care:
Using items that are free from toxins provides SO MANY benefits for both personal health and environmental sustainability.
By avoiding toxic, synthetic ingredients, you're at a super-reduced risk of not only skin irritation and allergic (rejection) reactions—but also long-term health problems such as hormone disruption, neurological damage, and carcinogenicity (ie: cancer).
And to help that happen, we promote returning to our roots, standing for truth, and aligning our values with the values of like minded conscious consumers.
This offers us all a pathway to greater health, happiness, and hope for our future. We can reclaim freedom & agency over our own lives and foster a deeper connection to ourselves, our personal environment, our communities, and God.
The growing evils of today are drowning us in confusion & chaos. But as we continue to navigate the ever-so-growing complexities of modern life—we can simplify our own, by remembering that true happiness & wellness begins with the choice to nurture ourselves, our families, and our communities, the way God intended.
The health of our children is under siege, with chronic illnesses and health issues on the rise faster than ever before. A lot of factors contribute to this freakishly alarming trend, but at the heart of it all lies the influence of the Industrial Revolution.
It has led to the deterioration of not only your health & wellbeing, but your children's health & wellbeing. And it’s imperative that we reject them as much as possible by choosing wholesome products & lifestyles. This is crucial for leaving a legacy of true health & freedom for our babies.
The “Great & The Terrible” Rise of Industrialization:
The industrial revolution brought unprecedented changes & paved the road for agriculture, pharma, and education's intimate little dance… Large-scale operations prioritized control & profitability over sustainability—leading to the widespread use of toxic chemicals, genetically modified organisms (GMOs), and agenda-driven indoctrination. As a result, our world has become toxic—contributing to the mess we’re in now.
From ADHD medications, to childhood vaccines, to chemical laden foods & personal care products—shopping has become synonymous with chronic illness and adverse health outcomes. Our children are being bombarded with toxins from an early age, leading to immune system dysfunction, hormonal imbalances, and neurological damage.
Big Education is a Player Too:
Yes, that means public (ie: government) education. If you send your kids to public school, please just hear me out. Like big pharma and big ag—big education plays a shuge role in shaping all of us—but especially now, our children… Through government standardized curricula and corrupt corporate partnerships, our educational institutions have become breeding grounds for the promotion of all things unholy. Children are taught to prioritize convenience and conformity over critical thinking and self-sufficiency, perpetuating a cycle of dependency on harmful products and practices.
Do you really want that for your child?
Yes, I am an advocate for home education. We homeschooled all 4 of our children at one point or another for a total of 9 ½ years, and public school doesn’t hold a candle to what we experienced as homeschoolers. I wouldn't trade it for the world.
Enrollment in homeschooling is now growing faster than public schooling! But I know not everyone is able to, or even (at least yet) on board with it.
So what to do?
Well, you can start by making changes in your own home, and then you teach your children what you’re doing AND WHY.
You can decide whether to take it a step at a time—slowly making changes to a cleaner, healthier life—OR say, “I’ve had enough,” and dive into full force transformation; getting rid of all things toxic (products & influences both), never to look back.
Either way, maybe take some time to ponder (and even write down) why ditching toxic & welcoming clean, would be a blessing for you & your family.
Leaving Your Legacy & Bless Your Posterity:
As hard as it may be to believe—despite the chaos and corruption, there actually is hope. By prioritizing wholesome products & practices in our own homes, as well as our communities, we can break free from the grip of the global agenda and build a beautiful future of health & faith-centered freedom for generations to come.